Privacy Policy

1. Introduction

Welcome to Imboseffra's Privacy Policy. At Imboseffra, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website at imboseffra.com or use our services.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our website and services:

2.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect the following types of personal information:

• Contact information: name, email address, phone number, address
• Account information: username, password
• Business information: company name, job title, industry
• Profile information: preferences, interests, feedback, survey responses
• Payment information: credit card details, billing address (processed securely by our payment processors)

2.2 Usage Information

As you navigate through our website, we may automatically collect certain information about your equipment, browsing actions, and patterns, including:

• Log data: IP address, browser type, operating system, date/time of access, pages viewed
• Device information: type of device, unique device identifiers
• Location information: general location based on IP address
• Usage patterns: how you use our website and services

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. For more information on how we use cookies, please see our Cookie Policy.

3. How We Collect Information

We collect information through various methods, including:

• Direct interactions: when you fill out forms, subscribe to our newsletter, contact us, or otherwise provide information
• Automated technologies: when you use our website, we automatically collect information as described in our Cookie Policy
• Third parties: we may receive information about you from third parties such as business partners, service providers, and publicly available sources

4. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services: to deliver the services you request, maintain and improve our website and services
• Communication: to respond to your inquiries, provide customer support, and send you important information
• Marketing: to send you newsletters, promotional materials, and other information that may be of interest to you (you can opt out at any time)
• Analytics: to analyze usage patterns, trends, and preferences to improve our website and services
• Security: to protect our website, services, and users from fraudulent, unauthorized, or illegal activity
• Legal obligations: to comply with legal requirements, enforce our terms, and protect our rights

5. Legal Basis for Processing

Under Singapore's Personal Data Protection Act (PDPA) and other applicable data protection laws, we process your personal information based on the following legal grounds:

• Consent: where you have given us explicit consent to process your personal information for a specific purpose
• Contract: where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate interests: where processing is necessary for our legitimate interests, provided that these interests do not override your fundamental rights and freedoms
• Legal obligation: where processing is necessary to comply with a legal or regulatory obligation

6. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

• Service providers: third-party vendors who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service
• Business partners: third parties with whom we collaborate on joint offerings, promotions, or projects
• Professional advisors: lawyers, auditors, bankers, and insurers who provide consultancy, legal, financial, or insurance services
• Authorities: government and regulatory authorities, law enforcement agencies, and other public and private entities when required by law or to protect our rights
• Business transfers: in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.

7. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information. Under Singapore's PDPA and other applicable data protection laws, these rights may include:

• Access: the right to request access to your personal information
• Correction: the right to request that we correct inaccurate or incomplete personal information
• Erasure: the right to request that we delete your personal information in certain circumstances
• Restriction: the right to request that we temporarily or permanently stop processing your personal information
• Data portability: the right to request a copy of your personal information in a structured, commonly used, machine-readable format
• Objection: the right to object to the processing of your personal information in certain circumstances
• Withdrawal of consent: the right to withdraw your consent at any time where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

10. International Transfers

We may transfer, store, and process your personal information in countries other than your own. These countries may have data protection laws that are different from those in your country. By using our website and services, you consent to the transfer of your personal information to countries outside of your country of residence.

We take appropriate steps to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including entering into data transfer agreements and implementing appropriate technical and organizational measures.

11. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Imboseffra Pte Ltd
80 Raffles Place, #25-01
UOB Plaza 1
Singapore 048624
Email: [email protected]
Phone: +65 6123 4567