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Terms of Service

Last updated: November 15, 2023

1. Introduction

Welcome to Imboseffra. These Terms of Service ("Terms") govern your use of the Imboseffra website at imboseffra.com ("Website") and the services offered by Imboseffra Pte Ltd ("Imboseffra", "we", "us", or "our"). By accessing or using the Website or any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

2. Definitions

In these Terms:

  • "Content" means any information, data, text, software, images, audio, video, or other materials displayed on or available through the Website.
  • "Services" means all services provided by Imboseffra, including but not limited to solar panel installation, wind energy solutions, energy storage, energy auditing, and smart home integration.
  • "User", "you", or "your" means any person who accesses or uses the Website or our Services.

3. Use of the Website

3.1 Eligibility

You must be at least 18 years old to use our Website and Services. By using the Website and Services, you represent and warrant that you meet this eligibility requirement.

3.2 Account Registration

Some portions of the Website may require you to create an account. When you register for an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Acceptable Use

When using our Website and Services, you agree to:

  • Comply with all applicable laws and regulations
  • Respect the rights and dignity of others
  • Not engage in any activity that interferes with or disrupts the Website or Services
  • Not attempt to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website
  • Not use the Website or Services for any illegal or unauthorized purpose
  • Not violate any intellectual property rights

4. Services

4.1 Description of Services

Imboseffra provides renewable energy solutions, including but not limited to solar panel installation, wind energy solutions, energy storage systems, energy auditing, and smart home integration. The specific details, prices, and terms of each Service are provided separately and may be subject to additional terms and conditions.

4.2 Service Appointments and Consultations

When you schedule an appointment or consultation for our Services, you agree to provide accurate information about your requirements and property. You also agree to make your property accessible at the scheduled time. Cancellation or rescheduling policies for appointments will be provided to you separately.

4.3 Installation and Maintenance

If you engage us for installation or maintenance services, you acknowledge that:

  • You have the authority to authorize the installation or maintenance on the property
  • You will provide us with necessary access to your property
  • You will comply with all instructions and requirements for the proper use and maintenance of installed systems

5. Content

5.1 Website Content

The Content on our Website is provided for general information purposes only. While we strive to ensure that the Content is accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Content.

5.2 Intellectual Property

All Content on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Imboseffra or its content suppliers and is protected by Singapore and international copyright, trademark, and other intellectual property laws.

5.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Content for personal, non-commercial purposes. You may not:

  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website
  • Use the Website or Content for any commercial purpose
  • Remove any copyright, trademark, or other proprietary notices
  • Transfer the Content to another person or "mirror" the Content on any other server

6. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by Imboseffra. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Imboseffra shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

7. Pricing and Payment

7.1 Prices

All prices for our Services are in Singapore Dollars (SGD) and are subject to change without notice. We reserve the right to correct any pricing errors on our Website.

7.2 Payment Terms

Payment terms for our Services will be provided to you before you engage our Services. We accept various payment methods, which will be communicated to you during the payment process. You agree to provide current, complete, and accurate payment information.

7.3 Deposits and Refunds

For certain Services, we may require a deposit. Refund policies for deposits and payments will be provided to you before you make a payment. Generally, deposits are non-refundable if you cancel a service without reasonable notice.

8. Warranties and Disclaimers

8.1 Service Warranties

Warranties for specific products or installations will be provided separately and are subject to the terms and conditions of the manufacturer or supplier. Imboseffra provides workmanship warranties for its installation services, the details of which will be provided in your service agreement.

8.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS OR IN A SEPARATE SERVICE AGREEMENT, THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IMBOSEFFRA DOES NOT WARRANT THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL IMBOSEFFRA, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE OR SERVICES
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE
  • ANY CONTENT OBTAINED FROM THE WEBSITE
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

IN ANY CASE, IMBOSEFFRA'S AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO IMBOSEFFRA FOR SERVICES IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR SGD 100 IF YOU HAVE NOT PURCHASED ANY SERVICES.

10. Indemnification

You agree to defend, indemnify, and hold harmless Imboseffra, its directors, employees, partners, agents, suppliers, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Website or Services, your violation of these Terms, or your violation of any rights of a third party.

11. Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Website will immediately cease.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of such changes by updating the "Last updated" date at the top of these Terms. Your continued use of the Website after such changes constitutes your acceptance of the new Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the courts of Singapore.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

15. Entire Agreement

These Terms, together with any additional terms and conditions incorporated herein or provided in connection with specific Services, constitute the entire agreement between you and Imboseffra regarding your use of the Website and Services, and supersede all prior agreements and understandings, whether written or oral.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Imboseffra Pte Ltd
80 Raffles Place, #25-01
UOB Plaza 1
Singapore 048624
Email: [email protected]
Phone: +65 6123 4567

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80 Raffles Place, #25-01, UOB Plaza 1, Singapore 048624